frequently asked Questions
If you cannot find the answer to your question, a contact form is available below.
To ensure prompt processing of your request, please follow these steps:
1️⃣ Clearly indicate your order number in the field provided.
2️⃣ Indicate the subject of your request (e.g.: "Order tracking" or "Delivery times").
3️⃣ Add any additional information needed in the message field (e.g. name, email used for order, specific details).
⏳ Response times : We do our best to respond to you within 24 to 48 business hours.