Shipping
Every order ships from our warehouse in France. In-stock parts are prepared within 24 to 48 hours, with a tracking number sent by email.
Mainland France
Three delivery options to choose from at checkout. DPD Pickup delivery is free on orders from €99.
Home delivery DPD Predict
Delivered to your door by appointment: DPD offers you a time slot that you can change. 24 – 48 h after dispatchSmall parcel
For small parts under 100 g (plugs, bolts, covers…). Offered automatically when available. 2 – 4 working daysWheels and bulky parts
Dedicated rate in mainland France: €18 up to 3.5 kg, €36 from 3.5 to 7 kg. Applied automatically in the cart.
14-day returns
You have 14 days after delivery to exercise your right of withdrawal. Full conditions are in our returns policy.
French overseas territories
Home delivery by Colissimo. The exact rate depends on parcel weight and is shown at checkout.
Zone OM1
Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon5 – 12 working daysZone OM2
French Polynesia, New Caledonia, Wallis and Futuna7 – 12 working daysEurope
Tracked home delivery to 25 countries. The exact rate depends on parcel weight and is shown at checkout.
Zone 1
Belgium, Germany, Luxembourg, Netherlands2 – 8 working daysZone 2
Austria, Italy, Spain2 – 8 working daysZone 3
Croatia, Czechia, Denmark, Estonia, Hungary, Ireland, Latvia, Lithuania, Norway, Poland, Portugal, Slovakia, Slovenia, Sweden2 – 8 working daysZone 4
Bulgaria, Finland, Greece, Romania4 – 8 working daysInternational
We also ship to Switzerland, Andorra and North America. For any other country, write to us and we will send you a quote.
Switzerland
Home delivery, excluding customs clearance time. 3 – 5 working daysAndorra
Home delivery, excluding customs clearance time. 3 – 5 working daysUnited States and Canada
Rate based on parcel weight and size, confirmed by email before dispatch. lead time confirmed at dispatchYour questions
How do I track my parcel?
As soon as your order ships, you receive an email with the tracking number and the carrier link (DPD or Colissimo). You can also find it in your customer account.
When does my order ship?
Within 24 to 48 business hours when all parts are in stock. For made-to-order parts, the lead time is shown on the product page; we let you know if a manufacturer is running late.
Is free delivery available outside France?
No: it applies to DPD Pickup points in mainland France, on orders from €99.
What if I am not home for the delivery?
With DPD Predict, you can move the appointment or choose a pickup point from the DPD email. At a Pickup point, your parcel waits for you for several days.
Can I change the address after ordering?
Yes, as long as the parcel has not shipped: write to us quickly with your order number.
A question about your delivery?
Our customer service replies within 24 to 48 business hours on average.